Shipping Policy

Key Policy Details

Shipping & Processing Time:

Orders are typically processed and shipped within 7-10 business days.

No shipping or deliveries occur on weekends or holidays.

We will offer 4days dispatch in some instances, though high order volumes can cause delays.

Customer Responsibilities:

Wrong Address: It is the customer's responsibility to ensure the shipping address is correct. There is only a small window to fix errors after an order is placed.

Undeliverable Orders: If a package is returned due to incorrect information, a restocking fee (to be determined) will be applied.

Liability & Loss:

The company is not responsible for lost or stolen packages.

If tracking shows "delivered" but you haven't received it, the policy advises reporting the issue to local authorities